SHOP POLICIES/FAQ

 

 

What are your payment options?

Payments are accepted through PayPal. You can pay with your credit card directly, without creating an account.

 

How long will it take to receive my order?

The processing time is normally 2-5 business days. Your order will be shipped through USPS or UPS, from a fine art printing studio in the United States.

 

Average shipping time, US: 2-5 business days
International: 5-15 business days

 

Please note that international shipping may take longer if packages are held by customs (let me know if your order has not arrived within 4 weeks).

 

As a seller I am not responsible for any customs tax or duty charged by your government on imported goods.

 

What is your refund and exchange policy?

Refunds or exchanges are accepted within 30 days (provided that the items are in their original condition and unused).

 

Buyers will be responsible for the cost to ship an unwanted order back to my printing studio.

 

Please contact me as soon as possible if you are unhappy with your purchase. I will always do my best to solve any issues!

 

Additional info & Copyright

Please note that colors and contrast may vary on different monitors, so the actual print may not match your monitor’s display exactly.

 

All designs in this shop are original and copyright Stellaire Studio (unless otherwise stated). Copyright does not transfer with the sale of a print.